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This week’s blog is focusing primarily on how I price my polymer clay sculptures for sale. It isn’t an exact science and I’ve played around a lot with it. I have found that pricing my art fairly and within market value range is extraordinarily important.  

I really shot myself in the foot when I first started out. I waaaay over priced something to someone who very easily could have been a long-term client. Big mistake. My problem?? Was ignorance.

It was right around the time that lots of local people were seeing my work and I was tinkering with the idea of charging more than just the cost of materials. A lady saw my work and she wanted a logo made. {She owned a business of her own} She explained what she was looking for, we brainstormed and she seemed to love my ideas. She wanted to own the rights to the artwork and put it on all of her apparel. She asked me for a price, and I told her I would think about it and get back to her. Sounds pretty good so far doesn’t it?

On the drive home I spoke with my husband and told him of the opportunity. He being married to me thought as highly of my work as I did and saw first-hand how much effort went into them. He saw how many sketches I did before I ever put paint on the brush. He told me that I should look online and see what people charge for exclusive rights and logos. Still sounds pretty ok right?

This is where it goes wonky. I wish I could blame it on bad fish or temporary insanity, but nope. It was me being me. Darn it. I looked up logos and exclusivity.  What I found was an agency in New York who had created logos such as Nike and Abercrombie and Fitch. So those logos cost somewhere in the range of 4,000.00 to 10,000.00. I was blown away. I showed my husband and did a little dance around the living room. {Seriously… can I just blame the fish?} When I spoke to this lady again, I brought up what I had seen. Keep in mind I never looked past that one page. I never once checked out local artists, or even stopped to consider the fact that the lady I was speaking to was not any different than you or me. She was an everyday lady trying to be in business for herself, doing what she was good at. I sometimes wish future me could go back in time and slap past me.

{Deep breath…} I told her what I had found, and what ‘people were paying’. Not once did I actually give her a quote. But by bringing it up, the damage had been done, absolute and irrevocable damage. Fish anyone?

I have since tried desperately to regain them as a client even offering ‘freebees’ but to no avail. I had stepped outside of the trust circle. I had to accept what I had done and learn from it. It was a tough lesson and completely avoidable, had I done more research before biting off more than I could chew.

Ok. So, here is what I have so far, and so far it seems to be working for me. I am borrowing several bits and pieces that I have learned from others and adding a few changes that I have found that work very well for me. I want to share this with you in the hopes that you are able to figure out a pricing system that not only works for you, but also for your clients. They can be hard to come by. So we, as artists, want to take very VERY good care of them. We want to be able to explain why our art costs what it does. Just in case we are asked. At some point…they always ask. {insert wink}

 

EXPENSE    {we must count our expenses. This is okay. Don’t feel bad, because this is a business and people do understand and even expect it} 

Let’s say my monthly expenses are 1000.00, I divide that by 4{weeks}=250.00 I divide that number by/40{hours} giving me a base rate 6.25 per hour. {This number will vary depending on your expenses.} If your monthly expenses are higher and this is your primary source of income than you will have to adjust your expense rate. If you are just beginning to build your business and you have help or additional income to help you with your expenses then you can be a little more lenient. Your base cost should be this number and you should build the remainder of your piece’s cost from there

  • {rent, electricity, gas, etc, I add my etsy/paypal/advertising fees into this amount }

 

Materials {always pay attention to what you use and how much. This will give you a great idea of what it takes to produce your art, and in my case helps me to avoid wasting}             

  • {clay, glaze, metals if you’re making jewelry, paints, resin…etc, glass eyes I buy or resin eyes I make.

One standard sized sculpted figure typically takes me 1 1/3 block of Sculpey Premo clay. These are between 2.77-3.00 each {depending on where you are-I don’t account for sales or promotional costs because I can’t guarantee I will always be able to get them at that price} if I gloss the piece, I add .30, if I paint it or do detail work with the paint I add .30 {Remember this is just materials and not time.}

  • Sometimes I will add little ‘trinkets’ to my pieces, for example miniature items or charms. These are things that I will make in batches. For example, it’s Valentine’s Day, and I have made a bunch of chocolate covered strawberries to add to figures. I can make a batch of 25 strawberries from one block of clay. So I will divide 3.00/25= so each strawberry will cost me .12 to make. The chocolate costs me .04, the headpin for the strawberry charm costs me .03 and the lobster clasp for the charm costs me .11  do you guys see where I’m going with this?

Let’s review what we have so far…

Say that I make a standard sized figure {glossed and painted} with an accompanying charm

4.00 + .30 + .30 + .30 = 4.90 {just materials} add that to your ‘expense’ 4.90 + 6.25 = 11.15

Let’s say that minimum wage is 12.50 an hour. I want to pay myself at least 12.50 an hour for labor. Add this to the amount above:

11.15 +12.50=23.65 Multiply this amount x2 and that will give you the wholesale price of 47.30 this is the base amount I must charge to by the skin of my teeth justify all other expenditures.

Theoretically for retail price it is the wholesale x2 so 47.30 x 2= 94.60

Ooooh… but here is where it gets a little sticky, because the more time it takes you to create a piece the greater its value, right? Not necessarily. I have not yet been able to charge what I am calculating retail to cost to be. I auctioned a piece off, and got close. In the meantime, wholesale lets me stay in business. Replenish what I have used and hopefully put money back into my business.

When I am trying to figure out what to charge, ultimately I have to take into account….’factors’ {seriously, that should be a four-letter word.} “What is a factor?” These are those annoying little things that effect what we can charge vs. what we want to charge.

Some examples of factors would be: Competition {take a look around you… see what some artists are getting for their work. I’m not referring to Picasso or Dhali… but you and me. The little guy with the great big dreams {encouraging look of…encouragement} Find work that is similar to yours. If you are using an internet based storefront, browse around and check out the other stores.

Don’t look skin deep. Really get in there and see if they are making sales. There may be one person charging 150.00 or higher for one piece but if they are only selling 1-2 pieces a month. This is not the way to go, for me at least. On the other end of the scale, there may be an artist selling pieces for 10.50 and has 100 sales in a year. Still not going to cut it, I mean great for them =) but I personally want this to be a monetarily successful business, so I want to find out what people are willing to pay for what I have on a consistent basis.

I’ve looked all over at everyone I can find… I’ve checked out as many online stores/sales that I can seek out who carry anything even similar to what I have. I write to the artists. It is probably one of the most educational and simple things I can do. Most of them are extremely helpful. Only twice have I run into artists who are so fiercely protective of their methods they’d sooner plaster their eyes closed than to give me information. But no worries, life goes on. I fell in love with the majority of the artistic community and I want to pay it forward.

Back to competition. I’m not going lie… there are a couple of people out there who can’t have their stuff up for 5 minutes before someone snatches it.. I’ve seen customers have bidding wars over their art... I’m talking 3-400.00 for one piece! This is my goal…seriously.

I know it sounds terrible but on more than one occasion I have just been beside myself wondering ‘why aren’t these same people wanting my stuff and paying that price? My art is just as nice as theirs.’ The answer is semi-simple. These people have worked their tushies off and in the process gained a fan-base {nothing but respect for these amazing artists} we’ll get into that later… back to factors.

Buyer’s Remorse… that’s an icky one. The more money a person pays for something, the higher their expectations, as they should be.  If they buy something from me and this ‘something’ shows up at their door in anything less than perfect condition, then the buyer will lose faith in me and I will have lost that customer for life. You don’t want this to happen. Word of mouth can go a long way, especially in the art world.

No worries!! Your talent and beautiful artwork captured their attention. So much so, they gave you money for it and that is a wonderful thing! Now it is time to capture their hearts. Because this is an area that we can really shine!  There are so many little touches you can give your packages for very little expense, and this can mean the difference between one time buyer and repeat customer!! There are lots of factors that can apply. It is up to you to figure out which ones will impact you/your business the most. In the long run, it will be the little things that keep people coming back. Be sure that you don't skimp on the little things. Take the time to talk to people who have questions. You never know who you are talking with or what connections they have. If you make a great impression, chances are they will get your name out there. That is exactly what you want. 

When I package my pieces, I use gift boxes. I get them in bulk either from the dollar store, or www.Uship.com great shipping stuff in bulk by-the-way. I decorate my gift boxes, something simple like glitter-tape that color coordinates with my business cards, a ribbon or seasonal fun from the dollar store… I love the dollar store… I add fun tissue paper and a personal hand-written note, and ‘TA-DA!’ It feels like a real treat when they are opening their packages. What a nice surprise for them! I like opening gifts..Don’t you?

I don’t add the cost of the shipping materials to the purchase price of the piece itself. I add it into the shipping cost. I add the box < 1.00 depending on where I get it, .05 for the tissue paper {if I get a box of 20 from the dollar store} .05 for the ribbon or glitter tape. It is inexpensive for me. It is a little extra effort on my part, but this is what I want to do. I am sending a small part of my soul that I created and I want the new owner to treasure it as much as I do.

I hope this is helpful to those of you who are struggling with the idea of pricing your art for sale. For me, this venture has been a most humbling journey. I hope that in some way you will have benefited from my mistakes, and found this material useful. Your feedback is always welcome.

Remember, you are a beautiful and creative soul, truly a gift among people. Here’s hoping you all have a wonderful week full of fresh ideas and inspiration.

As always, until next time,

XO ~Alicia, LDA

 

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The Horror!

Cackling and horrified, I untied the loose knots holding up curtain backdrop as quickly as I was able. Thankfully and blissfully, the curtains dropped to the ground. I clipped the curtains shut and hung as much weight on the bottom of the curtains as I dared.

Giddy laughter would not stop bubbling from my lips. Again and again I looked in disbelief at the photo I had just snapped of my booth. I could not have set up, framed or imagined a more perfectly horrible image of my booth.


A gigantic, stomach churning, revolting butt crack was perfectly centered in the middle of my booth.

The take away lesson boys and girls? Always, always, ALWAYS, take a moment before the show begins to step back and look at what YOUR booth looks like from the aisle. ALWAYS!!8869146065?profile=original

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Preparing for a possible overnight storm

Have a show across from a beach next weekend. First outdoor show with a tent. I have been reading some of the horror stories of artists returning for their second day only to find a storm or heavy wind ripped through while they slept and now everything is in shambles. My question is, if you are informed and keep abreast of the weather, and know that the night might bring something bad, have any of you ever closed up completely, taking everything with you, including your tent, and just set up lock stock and barrel the next morning? It seems that as much work as that might be, wouldn't it make sense to do that instead of leaving it all to chance?

Also, by the same token, if the morning seemed grand but now it's noon, and you begin to hear or see rumblings that a storm is brewing, have any of you closed down and taken everything away with you in the middle of the day?

I realize that there isn't always time to do this, but it also seems that sometimes there is actually enough time to get it all together and get the heck out of there, including your tent - EZ Up or not.

I have heard that some artists completely lower their tents at night as much as they can, dropping certain things to the ground to lessen the danger of a sudden rain storm or wind gust might incur. Do any of you do this?

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I read and reread all of the posts on Linda Shields' blog "If Jewelry is SUCH a COMPETITIVE arena...Why Don't Art Fairs Subdivide the Catagory?" with great interest.  It was quite thought provoking and encouraged me to do some soul searching and self-evaluating.

I began my life as a jewelry designer as a stringer and I'm proud of it!  My art or craft, if you prefer, has evolved and grown over the last few years.  I now include wire work - shaping, wrapping, hammering, crocheting, etc. I can make my own clasps, earwires, jump rings; but often choose not too. And I am looking forward to the time when I get out the torch and work with metal and/or glass.

 

I definitely related to Munks' musical references;  Phil Collins "I don't care anymore" and The Rolling Stones "You Can't Always Get what you want"

I don't care if metalsmiths look down at me.  and I'm most likely not going to get into the BIG shows.  So for now, I will "love the one I'm with". 

 

 

 

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I just had a bad show this past weekend. Maybe you, yeah you, the one reading this did too. I have had quite a few of them this year with some glimmer of hope shows in-between to make me think, ok, maybe the economy isn't all doom and gloom. So, with my experience of having several bad shows under my belt - bad meaning not profitable - I feel I can add this to my expertise book too - an expert on doing bad shows. However, I want to illustrate that just because a show isn't profitable doesn't mean it has to spoil the whole day. There are actual good things that come out of bad shows, but you have to open your eyes and mind to see them. Here's a list of things I have learned that can make a bad show kinda fun and still walk away with a smile at the end of the day.First, I want to make it clear I am disappointed as others in my position when it comes to doing a bad show. Aside from theft or having your work destroyed, one of the worse things that can happen is not turn a profit - not be compensated for all the hard work in making the art, but go through all the motions to sell it too. So, in hopes of trying to make a bad situation better, please consider the things you can still be thankful for, no matter how rough a show can be.1. Stock. I labored until 12:30 the night before this past show, which took place in a mall, to make sure I had enough stock. After all you never know - people should be planning ahead for the holidays or take a mental note to find you again when the holidays get closer at future shows. In making extra stock, you always think - whoo hoo, I won't have to haul it all back home, it won't be as heavy then. That is something I always forget, because if a show is bad you still have to haul it all back home and sometimes more difficult to get back into the car. The good part - I don't have to make any more stock for the next show! Think about how nice that is for a moment. The simple notion of all one needs to do is simply load everything back into the car when the time comes, well, puts a big grin on my face. Perhaps you too? This is why I do not recommend putting things on sale at the end of the day to hopefully move it all is selling yourself short. Why discount your work, that is in perfect condition, so you merely have to go home and slave away to make more for the next show? Not only that, people start to expect you to discount your work at every show and will only start shopping when you lower your prices. Totally defeats the purpose, right?2. Down time = networking time. There are only so many things a person can do when there is down time at a show - rearrange your display, do an inventory check, tidy things that may get misplaced... Take this time as an opportunity to learn a little about your neighbors. Just as you have a fascinating story about how you got involved in doing art shows so do the countless others you are selling next to. You may find they have advice for you, live just minutes from where you live now or when you were younger, offer info on up-coming shows, maybe even buy from you because you never know. This past show I learned a fellow exhibitor had a birthday and a small group of us surprised her and sang Happy Birthday - she was surprised. I didn't know her, but she was so tickled to know that there are some great people out there willing to do something as simple as wish her a happy birthday, probably made her day. I also learned another vendor is from Hawaii - as I am part Hawaiian, and the last 2 hours of the show we talked about food, places, jokes, all that stuff. If I was in my 10x10 the whole time ignoring the world around me, I would have never had a good time meeting nice people, learn about how others are fairing at other shows, all making the hours pass like minutes.3. Breakdown. The first thing you think of, when you have a bad show, is how much longer before I can pack up. Maybe the thought would people notice if I pack up early creeps in your mind too? Well, most opt to pack up early. I even did - the show ran until 9:00 p.m. and I started packing at 8:00 - consolidating overstock and turning lights off. However others were out by 7:00 p.m. While you take your time breaking down and others are rushing to get out of there you realize two great things. A) You still get a few sales as the show is still open and people will only buy from those still open. B) After these people leave, it frees up a closer parking space (loading space near the entrance) where you can just pull your vehicle up without traffic congestion and get in and get out in no time.4. Doing bad shows forces you to be more observant. When I say observant I am referring to watching what others are doing and learn a little more about the lifestyle of how things work in the environment you are selling in. So many people, who have a short fuse when they have a bad show quickly blame things on everyone else. But what I saw are little things that could be improved and an even bigger picture that "fate" is out of your hands. What I saw that could be improved was that there were no real signs within the mall to let patrons know there is a craft show going on TODAY. IT was a first time show and something so obvious was just overlooked by the organizer. The show took place inside an abandoned dept. store - big and in a great locale (very secure and great access to all things like being near the food court and movie theater). However those who come to the mall on a regular basis will always assume it is a vacant area UNLESS they see something somewhere that tells them otherwise especially those who may have seen some advertising and get there and think the event is canceled because there are no obvious signs a show is going on. You also see that people don't go to a mall - or ART SHOW - and buy from everyone. They have a plan to seek the place they need to go to and if there is time, see what else there is - maybe a sale, a new shop, a new style of clothing for the season attracts your eye... So many artists/crafts people believe that every patron shops at every place - impossible! I have never seen this as what each artist offers isn't what EVERYONE needs at that very day. This is why some shows are better than others (where some shows offer such variety and attract so many people that you are bound to have good sales) or why some locations are better than others. You also pick up on tidbits regarding your target market - and in other instances who will never be a customer of yours and why. This will help you down the line when planning shows - which merchandise might move more (depending on the show) as well as focusing your work to a better line of what is more likely to sell, purging older works at the same time. In other words, having some down time really allows you to really see things they way they really are than how we all assume how things probably are.5. Count your blessings. I always think it could have been worse. I could have paid a whole lot more for the space and lost even more money - the space this past weekend was very cheap. Hind sight is always 20-20 and you learn from your mistakes, it makes us smarter for the next show we do. I was so happy it was an indoor show as it was a horribly windy and rainy day where I could have lost stock and possibly catch some sort of cold verses being dry and warm inside with a decent selection of food. I did have some sales - I probably would feel even worse if I spent the whole day not making one sale than the 5 very small ones I did have. These could very well be trivial to you all reading this, but I am a thankful person. It keeps me going. I realize that everyone isn't guaranteed the best show ever bringing "my" whole stock and at the end of the day left with a pile of money. It isn't realistic during any type of economic climate. But it makes you want to do even more at the next show - be more outgoing, set-up earlier to get some quick morning sales from some early shoppers, and of course realize what happened in the past doesn't determine how things will go at the next show (it's in the past and today is a new day).I open this up to you all - what have you learned from a bad show that has made you a better person/artist at more recent shows? Thanks and have a good week! - Michellewww.quickcraftartisttips.blogspot.com and www.bythebaybotanicals.com
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Let people know your work is made in the USA!Do you get people asking if you are a local artist or if your work is Made in the USA? If you are a local artist and the materials you use are from the good 'ol US of A, you need to let people know it.In today's market there is a HUGE demand for locally made products - honey, produce, gifts with local flair such as souvenirs, recycled nostalgic crafts, culture influenced art and crafts.... The tourism industry - which is profitable in any market - is one many artist/crafts people are targeting and getting their name out there regarding their homegrown work. Pottery made locally with hometown names on them, Christmas ornaments, rag rugs, purses, recycled jewelry (like earrings made from local sea glass) - they are all in high demand. Why? Because consumers are more likely now than before to want to support people who do create items Made in the USA. With many toys made in China being recalled, USA jobs going over seas, are all pushes to drive more Americans to buy local in order to support the American economy. Inform anyone willing to listen that you are a local artist and supporting local artists (with items made in the USA) also helps build and is an investment in local economies.How can you show that your work is made locally or made in the USA? The easiest thing to do is have an 8x11 sign (bigger might be better) in your booth stating "My art is PROUDLY made in the USA" or "Locally Made Products Sold Here". Sometimes the sign alone will draw people in to see get a better look at what you make. Another idea is to make (or use) labels and use them as apart of your pricing stickers/hang tags. Try displaying a few small American flags with a tag stating Made in the USA. Put Made in the USA on all your promo material - websites (every page), business cards (on the back if you don't have room on the front), and on brochures or fliers that you give out to people for your up and coming shows.Of course this can help with Memorial Day events and the weekend shows leading up to Independance Day, this is something that should be done year around to remind the public that it is important to buy items made in the USA.Michelle Sholundwww.quickcraftartisttips.blogspot.comCome visit my website, www.bythebaybotanicals.com
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The start of a sale at any art fair begins with getting customers to notice your booth. What is the best way to attract customers to your booth? Here's just 6 tips that could work for you.1. Flowers. Nice landscaping can go a long way to sell a house. Flowers on a tables in restaurants put people at ease. So why not use flowers to your advantage. Last year I have used 2-4 planters with real planted flowers as anchors for my canopy. The idea came to me as I couldn't stand looking at cinder blocks or milk jugs while I sold at fairs. When I started using the planters - the first thing customers saw "Oh, what beautiful flowers" and came closer to take a look. Guess what happens next - they look in the booth and and enter it. So, perhaps planters aren't for you, what about a simple bud vase with your state flower, rose, wildflowers placed in areas you want to draw people's attention or fake flower garlands draped around an easel of your best 2-D art work?2. Large format photography. Ever find yourself driving and NOT take a second to see what a billboard advertisement was all about? The same idea can be extended to those who walk up and down aisles at fairs. Anything big draws the eye and for artists, this works like a charm especially for those who sell jewelry or anything small in size. For about $20, take a good photo of your best selling piece to a Ritz Camera (or other photo developer) and or get it framed or made into a banner and you are set.3. Good lighting. Remember the saying, "like moths to a flame"? Well good lighting in any show booth will draw customers in like moths to a flame. Darkness, shadows, and dim spaces is a natural deterrent - gets customers thinking about dark alleyways where danger could be around the corner. If people can't SEE what you make and sell, then isn't it only natural to pass one booth up for one that is well lit? Desk lamps, strings of Christmas lights, clip-on display lights, good display lamps, etc. all can work and some work better than others all depending on what you sell. Although some fear the money to fork over for electric, hauling lights and so on is too costly, I can tell you it will at least increase your sales 25-30% if not more - I am one of those who can vouch for this tip .4. Color. Commercial products in today's market place have great bright color branding - Yankee Candle, Victoria's Secret, Coca-cola, etc. I often see "cookie cutter" booths at every show - white canopy, white backdrops, white table coverings... While we can't help that fairs require white canopies and they are so easy to find, something as simple as colored table coverings, flower garlands hiding the legs to a booth, colored curtains/backdrops, simple colored scarves accenting jeweled toned necklaces, painted wooden shelving, and so on all are simple, inexpensive ways to add color to a booth. A splash of color in a sea of white (or black) will surely catch customers eyes as long as it is soft and not too bold.5. Banner. Banners do not have to be big, full of color, or expensive. Office supply stores who have a copy/print area or places online like Vistaprint can help help you make up any kind of banner you want all in the name of getting noticed. Two lines of writing such as your business name and website or tagline can truly make a booth stand out. It has a billboard effect, but also tells customers in a matter of 3 seconds I SELL POTTERY (photography, oil paintings, candles, jewelry...). This will help weed out lookie loos and drive serious shoppers into your booth.6. Demonstrate. Every show I have attended where someone demonstrates how their work is made - it draws a crowd. This idea appeals to the "mob" mentality where if one person stops to watch, others follow suit because they see one or more doing it too that it must be something interesting. Demonstrating is also a simple way to start selling without customers catching on. To show and tell a show patron how pottery is shaped and molded, watching a painter make a blank canvas flow with color, or how the sound of a hammer striking metal to form iron work is something people just don't see every day. Doing so also authenticates your work - they will never question "do you make this or is it handmade"? Can't demonstrate at a show - see point #2 - a large format photograph of you in action working away in your workshop also works just as well.I wanted to add this tip as I have had people asking me this question and recently posted it on my blog. I thought others here may benefit from the knowledge. If you like this post all I ask is to leave a comment on my blog - www.quickcraftartisttips.blogspot.com . I want to encourage everyone though to share their tips. Have you tried any of these tips and they did or didn't work - I (as well as others I am sure) want to hear it. Thanks so much for reading!- Michelle, By the Bay Botanicals, www.bythebaybotanicals.com
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Exude Success

Exude Success After putting some finishing touches on a art/craft business presentation I realized an overall theme occurring - exude success. Since the economic down turn (and even before that) I have seen countless craft artists get caught up in lively discussions in aisles at shows about the economy and how shows aren't what they used to be. I have noticed more and more craft artists are neglecting how important it is to obtain a "professional" appearance of their booth to attract customers - from new people just getting their feet wet to the seasoned vet who does the same display year after year selling the same thing year after year to boot. Tell me, have you seen those who just look like they threw in the towel before the doors open to the event? Maybe these people fall into a habit of doing Sudoku puzzles, or better yet ready to pounce on the next unsuspecting customer praying this is the person who will buy something expensive. I don't want to burst anyones bubble, but we are in control of our own success when it comes to our own art/craft business. If people are experiencing lulls in sales - of course it could be the economy and many other reasons, however if you are not putting your best foot forward then you are not exuding success. Why Exude Success? When it comes down to it people will buy from those who are successful or appear to be successful. It is almost like a popularity contest without the drama. When you see people in ones booth it is usually because there is something going on there that no one else is offering. Next time you go to a show observe the dynamics of what is going on in each and every booth around you. Notice who has something unique, what makes some displays attract a lot of people while others don't, and what are each booth owners attitude like. It shouldn't take long before you see it - the dividing line - booths with energy and booths without energy. Creating a happy vibe will in fact attract people who then pick up on that positivity which builds and builds where before long one person starts to buy something and the more follow. So, in a sense, if each craft artist would take the time to exude success using their time wisely at shows they too will find sales and others wondering what does he/she have that I don't. How to exude success: 1. Be positive. If your day starts off bad, let it go, take a deep breath, move on. You don't need to be super perky as if you had 5 cups of coffee, but doing something like smiling, WELCOMING people into your booth, offering suggestions or help, all goes a long way in winning a customers confidence and trust. 2. Dress for success. First impressions means the world of difference when it comes to customer shopping. The way you dress directly affects the way people perceive your work. The little things like trimming beards or shave, putting on a bit of make-up can go a long way especially with a great shade of lipstick, and of course dress casually and for comfort all goes a long way. It scares me when I have see some sweaty men putting up a booth and then start selling with major b.o. and sweat stains. I have observed women with the most messiest of hair dos and no make-up complaining about how their sales are so poor OR question "why are so many people trying to barter with me?". 3. Make your booth pop! Are you selling at an art fair or at a flea market? Think of all the things that makes one show more elite than the other and you'll see it is all about the way the art work and craft is displayed and merchandised. Find a happy medium where you don't get people commenting more on how beautiful your booth is than your work. And on the other side of the spectrum that if the booth is too plain where items are just sitting on one table with no style or class you also will loose customers attention. Just think - your booth is much like a mini boutique and when people shop at boutiques and nice retail shops - they want that experience. When store names like a Godiva Chocolates, Crate and Barrel, or The Gap you automatically think about what they sell and how it is presented - the same should go for your work/business. Using good lighting, a styled theme, organized merchandising where your products are on different eye levels and more should be everyone's goal. The one thing that can make or break ones booth is to have it look like all the rest at the show - think about ways to make it memorable and you will surely find buyers verses passersby. 4. Use positive language. I usually get customers and other craft artists, when I do shows, ask, so how are sales today? I usually say "its too early to tell" or "I have made some sales, but I won't know until the end of the day". Whenever someone asks a question they are testing you to see if you are more successful than the others they have encountered that day. If the weather is at least nice (and sales aren't) mention how you can't remember such a good day as today and to thank customers for coming out in such nice or bad weather too - changing a situation to a positive one. If someone shrieks about something they think is over priced, calm the situation and explain what makes the piece unique and why people buy it, never giving into their opinions. Just as there are many situations that could result in negative responses, figure out ways to make a negative situation good. 5. Have realistic expectations. I am referring to setting the the bar too high regarding expectations that could result in loosing focus on the prize. Set simple and realistic goals when doing shows or in handling business decisions. The more you are able to complete simple goals the better you will feel when it comes to your overall businesses success. You can't expect every customer who enters your booth to buy, every show can't be successful (even if past shows were always good), and every show can't always be just right for your product. The sooner people realize nothing in life is guaranteed and each person holds the key to their own success, the more likely you are achieve any goal you have your mind set on. I am a big advocate of good customer service because you want people to have a good time, have a memorable experience to want to come back, don't you? There are so many times I see a snowball effect when one upset customer or artist rants to another thus creating and uninviting aura, an almost a dead zone where no customer would venture into. The sad thing is many don't even notice it happening and blame it on other factors when the most obvious answer is right in front of them - how their inability to exude success hinders their own success. As we move forward in our art/craft show seasons, don't let the economy or other factors greatly affect how your shows will go as you can exude a positive successful business in times of uncertainty. Please think about some of these ideas and try to apply just one to your own craft business. You may be surprised to see that if you do exude success you will find success. Check out more topics like this on my own blog - www.quickcraftartisttips.blogspot.com ! Thanks - Michelle

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