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I opened Venmo personal and business profiles because my clients had requested its use. Maybe a year or more ago I got a notice from my bank that there were problems at Venmo, but I assumed they would have solved them by now. In June I got a $500 payment from a client, and I just received another $500 payment for saddle orders. FYI, Venmo is a division of PayPal but there is a world of differences. Here now is the saga.

1. Every time I tried to log into my business account the system took me to my personal account, and I had $0. I found out you cannot log into business profiles from a computer. You have to use a mobile device. Isn’t that just a great way to run a business.
2. Once I got into my business profile I followed the instructions to transfer my $500 less fees to my bank account. Their system uses Plaid. Everything looked good and I got a message “account has been successfully linked”. But then the evil genies of technology sent me a message “something went wrong getting your bank account”. The second try was the same.
3. Back in June I remembered that a tech who phoned me said to transfer from business account to personal account, then transfer to the bank. This time I could not get a tech to call but I did get some emails and there was back and forth but not this instruction. I did that and it worked or at least it said the transfer was going through.
4. Last but not least, I sent another email requesting that my business profile be closed but I wanted to keep my personal account open. I am only doing this for my client’s convenience. As the Rainman would say “Venmo Sucks”.

TodayI lost a minimum of two hours of studio time with a short fuse for my next show but I needed the $500 so persisted.