I got this note a short time ago and was wondering if anyone else may have gotten the same note from this outfit
Merchant Name: PHOTO SARGE
Merchant Number (last six digits): 601737
Dear Merchant,
We are sending you this email because our records indicate that your questionnaire status was changed to "In Progress" due to selecting the re-assess option as of 04/30/2015. In order to maintain your PCI Compliance you MUST complete the process to validate your compliance.
Please log on to https://mcps.pciapply.com/ and continue to finalize the PCI Compliance process. You may print/save your PCI Compliance documents at that time.
Should you require further assistance please contact us at (800) 327-0093 or use the live chat option. Thank you for your continued assistance in contributing to a more secured payment card acceptance environment for all industry members.
Regards,
PCI Compliance Department
Merchants' Choice Payment Solutions
Office: (800) 327-0093
When I replied by email asking what service they were providing I got a return message saying this website was not a responsive one or something like that.
I called that 800 number to ask just what services they were providing and the lady on the phone was somewhat elusive. She put me on hold and that was about ten minutes ago. I'm now listening to a series of recorded messages to tell me why I should stay on hold until someone responds.
OK. She just got back to me to advise that department was closed for the day and transferred me to the voicemail for that department.
I have been through this before with a couple of different outfits over the years that charged PCI fees. None of them were able to provide a scenario in which an art show merchant was protected by their services that they were not already protected from by the credit credit card companies from fraudulent charges.
You have that phone number. If you can get through to them and get a response I'd really like to hear their response.
