I just got a call from my credit card processing company asking if I wanted to update to a new terminal that can read chips? My understanding is that all new issued credit cards will have chips (sooner than later) and was wondering before I shell out another $500 for a wireless terminal what everyone else was doing for the short and long run . So far I have only had one credit card that I could not accept so it has not been an issue. I assume most are using the square and was wondering how or if that will be affected? I personally dont like the square but that's just my personal preference.
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Looking to convert my credit card terminal and move strictly to square and researched this add-on (Miura device) that can swipe and read chip cards. It has a key pad and runs off blue tooth. Just wondering how well it works.
We were at the Ohio Sauerkraut Festival in Waynesville, Ohio, and all set up... everything a go. Cell phone had 4 bars, square was up and running until about 11:30am when the entire bunch of us (440 artist vendors) lost internet and ability to run credit cards. In fact, i lost everything but texting capability. As we scrambled to rethink our processes we all realized this was an outage, or an overrun of the bandwidth of the internet provider/ cell towers. Througout the entire weekend we experienced ups and downs. Oddly, after leaving Waynesville our cell phones returned to normal function, and all of the pended credit card transactions went through.
So my first question is - has this happened to you?
Second question - what is your backup plan? Do you go to paper, and process the transactions when the system comes up?
I have noticed quite a few artists using the new cube attached to their I-Phone or Android and was wondering how well they are working? I currently have ATT and will be making a change soon as I never am able to check weather online because of connectivity problems, so also tell me who your carrier is and if you have ever had a problem getting online to process cards or to check the internet. Thanks bunches.
I think this article is pretty concise and helpful for those in a quandary about their merchant account situation. Here's a link:
