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zapplication unavailable

Posted by Linda Pirkle on November 15, 2011 at 11:51pm in Web Site Reviews, Internet Marketing and Tech

I have been trying to apply to show tonite Nov 15 with no success from Zapp. I keep getting a message that says" Error Message, database unavailable" Great!! I hope the shows become aware of this problem and extend deadlines, specifically 4 Bridges..

Anyone else getting this message?

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Replies

  • ZAPPlication November 17, 2011 at 1:44pm

    Hello Linda,

    Thanks for your post. I attempted to contact you yesterday about this issue and left you a voice message earlier today.

    On Tuesday, November 15, 2011, a small number of ZAPP® users experienced intermittent connectivity to the system and some were unable to check out. This interruption in service took place between 9:30 p.m. MST and 10:15 p.m. MST and was caused by an issue that occurred during a routine upgrade to the ZAPP® server hosting environment. We apologize for any inconvenience this has caused. We worked with our server hosting company and the affected artists to resolve the issue as expediently as possible.

    I hope that we can connect soon so that I can find out more about your experience and provide you further assistance.

    Best,

    Leah
    ZAPP® Program Manager

  • Larry Berman November 16, 2011 at 12:24am
    Phone number for ZAPP
    888-562-7232
    They get to work by 9:30 Denver time.

    Larry Berman
    • Linda Pirkle > Larry Berman November 16, 2011 at 4:20pm

      Thanks for that phone number Larry, You are a wealth of information!

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