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Hi folks! I would like to know what other members have experienced regarding this situation.
I applied via ZAPP to a Craft show in New York last year that was cancelled. I understand that the promoters are not required to refund application fees, but I did inquire by email about a refund anyway, and the contact/administrators of the cancelled New York show promised several times by email that the refund would be mailed "next week". The same 2 people are administering the show in a different city which is a huge success, apparently. So, this is not really a fly-by-night organization.
Most recently, this same organization is joining forces with a major and highly-regarded Crafts organization which publishes a magazine 6 times a year.
How to handle the lying and brush-offs? It would be different if I had been told when I contacted the show, "no refunds". But - that was not what I was told.
Julie