1st national proc. Batching out in hotel

Back at hotel room from doing festival today. I have 1st natl. Processing credit card sytem that captures card info and I have to batch out at night. Only problem is, I have to dail 9 from hotel to get outside line and machine does not reconize that. what do I do?? Can I just wait till I get home to batch out from show or does it have to be done every night?? Please help!!!

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  • Thanks everyone!!! I got it taken care of. That was scary!! Didn't want to lose my money!!
  • When I have a two or three day show, I wait til the show is over to take care of my credit cards slips. My merchant told me it was ok to do this ....never had a problem with waiting. I've never been more than two days after the final day of the show.
    • I guess it depends on the merchant you work with. I haven't had that issue. I explained that up front when I signed on......If I am at an out of town show and can't access or I'm just too darned tired to do it....will it be a problem? They told me no...just do it within a couple of days. It hasn't cost me more doing that fortunately.
  • Can't you dial 9 and then start the batch?

    Larry Berman
    Digital J u r y Services
    http://BermanGraphics.com
    412-401-8100
    • I tried that. The terminal automatically dials a 1-800 number in order to batch out. Whenever I dial "9" then attempt to plug the terminal into the hotel's phone jack, the terminal gets gets a busy signal. There has got to be a way to do this without waiting until I get home. I won 't be home until Monday evening.
      • You can edit the phone number it dials if you have the manual. If you do, you probably have to put a space in between the 9 and the 1.

        I used to have a similar problem with my laptop connecting from hotel rooms on a dialup. My work around was to carry a telephone splitter that allows two telephones to connect to one telephone line. That way I could dial the 9 from the hotel phone and them have my laptop dial the local number.

        You can try going to the front desk and ask if you can connect there. That's what I used to do at the Days Inn at State College when I had to batch out on my old credit card machine.

        Larry Berman
        Digital J u r y Services
        http://BermanGraphics.com
        412-401-8100
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